The Resolution of Legal Fee Disputes Program allows lawyers and
clients with a dispute over the fees incurred for legal services to find a
solution to their problem through mediation and/or arbitration, rather than
litigation. The dispute resolution process is free, informal and impartial.
Either side may initiate the resolution process. In the case of mediation, a
volunteer attorney experienced in mediation techniques will help bring lawyer
and client to a mutually satisfactory settlement. In the case of arbitration, a
hearing panel comprised of three volunteers (two attorneys and one layperson)
will decide a case based on written and oral presentations from both sides. For
more information contact the Member Service Center at (860)
223-4400.